This lesson focuses on how to establish a positive first impression by having a positive attitude and showing respect to your…
This informative lesson provides the basics of soft skills for technicians who want to make a positive first impression and enhance…
This informative lesson provides the basics of soft skills for technicians who want to improve their effectiveness and value as team…
This lesson covers the persuasive behaviors that enable service professionals to convert customer inquiries into more business. The communication skills…
In this lesson, service professionals will improve their communication skills and convey a more proactive and helpful attitude by serving…
This informative lesson provides the basics of the soft skill for technicians who want to make a positive first impression…