Nate Core | Kratos Votech Training

This lesson focuses on how to establish a positive first impression by having a positive attitude and showing respect to your…

7 Apr

Customer Service Leadership

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This informative lesson provides the basics of soft skills for technicians who want to make a positive first impression and enhance…

7 Apr

Customer Service Teamwork

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This informative lesson provides the basics of soft skills for technicians who want to improve their effectiveness and value as team…

7 Apr

Customer Service Persuasion

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This lesson covers the persuasive behaviors that enable service professionals to convert customer inquiries into more business. The communication skills…

7 Apr

Customer Service Superiority

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In this lesson, service professionals will improve their communication skills and convey a more proactive and helpful attitude by serving…

7 Apr

Contractor Soft Skills

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This informative lesson provides the basics of the soft skill for technicians who want to make a positive first impression…

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